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Special Assistance
Special Assistance Requests
Wheelchair requests
There are three types of wheelchair assistance requests: Wheelchair assistance to aircraft (WCHR) A passenger who requires a wheelchair to and from the...
Unaccompanied Minors
Important Notice A fee of R500 per sector (one-way) is applied to the Unaccompanied Minor Service. This fee helps maintain and enhance the quality of t...
Meet and Assist
A Meet and Assist traveller requires assistance to and from the aircraft‚ but no wheelchair is required. This service will only be available from the LI...
Pregnant Passengers
Expectant mothers may travel up to 32 (thirty-two) weeks with no medical certificate. From 32 (thirty-two) to 35 (thirty-five) weeks, a signed letter by ...
Support and Service Animals
All service dogs (guide dogs‚ assistance dogs) are carried free of charge‚ provided the dog is travelling with the owner‚ and the passenger is fully depende...