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LIFT Help Centre

How can we help you?

  • Manage Booking

    How to change or cancel flights.

    Learn more
  • Bookings and Fares

    Learn more
  • LIFT Wallet

    Learn more
  • Special Assistance

    Learn more
  • Baggage

    Learn more
  • Seats

    Learn more
  • Check-in

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  • Children

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  • Pets, Firearms, Insurance and Business

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Recent articles

  • Sporting & Musical Equipment

    We love getting you (and your gear) where you’re going. Here’s how to travel with sporting equip...

  • Why do I sometimes have to give up my cabin bag during boarding?

    Onboard storage for Hand Baggage and personal items is limited to one bag (not exceeding 7kg and...

  • Cabin bags: Allowance, Personal and Oversized items

    All LIFT flights have a FREE cabin baggage allowance: Economy No-Bag: 1 x cabin bag Economy B...

  • How do I use my LIFT Wallet for payment?

    To use your LIFT Wallet as a form of payment you will need to be logged in as a customer. On...

  • How do I check my LIFT Wallet balance?

    You can view your LIFT Wallet Balance by logging in to your LIFT customer profile. Once logg...

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