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LIFT Help Centre

How can we help you?

  • Manage Booking

    How to change or cancel flights.

    Learn more
  • Bookings and Fares

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  • LIFT Wallet

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  • Special Assistance

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  • Baggage

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  • Seats

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  • Check-in

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  • Children

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  • Pets, Firearms, Insurance and Business

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Recent articles

  • Liquids and fragile items

    Fragile liquids & glass Due to normal handling processes, we don’t recommend travelling wit...

  • Musical instruments: Cabin or checked, packing & special cases

    Because instruments vary, choose the option that best protects your instrument and meets our lim...

  • Sports equipment: what’s allowed & how to pack

    Below are common sports items we accept when packed appropriately and within size/weight limits ...

  • Sporting & Musical Equipment

    We love getting you (and your gear) where you’re going. Here’s how to travel with sporting equip...

  • How do I purchase checked baggage?

    Checked baggage allowance Your checked baggage allowance depends on the fare you selected at th...

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