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LIFT Help Centre

How can we help you?

  • Manage Booking

    How to change or cancel flights.

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  • Bookings and Fares

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  • LIFT Wallet

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  • Special Assistance

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  • Baggage

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  • Seats

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  • Check-in

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  • Children

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  • Pets, Firearms, Insurance and Business

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Recent articles

  • Unaccompanied Minors

    Important Notice A fee of R650 per sector (one-way) is applied to the Unaccompanied Minor S...

  • Sporting & Musical Equipment

    We love getting you (and your gear) where you’re going. Here’s how to travel with sporting equip...

  • What are the rules for transporting firearms?

    Important Notice Effective from 1 March 2025, a fee of R1050 per sector (one-way) will appl...

  • Does LIFT accept unaccompanied minors?

    Important Notice A fee of R600 per sector (one-way) is applied to the Unaccompanied Minor S...

  • What are the charges for baggage purchased at the airport?

    You can pay for additional baggage at the airport if: You didn’t add any checked baggage when ...

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