LIFT Help Centre
How can we help you?
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Bookings and Fares
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Changes & Cancellations
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LIFT Wallet
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Special Assistance
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Baggage
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Seats
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Check-in
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Children
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Pets, Firearms, Insurance and Business
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Recent articles
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How to access your LIFT customer profile
Visit the LIFT Website Go to LIFT's website. Click “Login” or “Customer Login” You’ll find...
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How do I check my LIFT Wallet balance?
You can view your LIFT Wallet Balance by logging in to your LIFT customer profile. Once logg...
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What is a LIFT Customer Profile?
A LIFT Customer Profile is a secure eWallet that simplifies your booking experience. It allows y...
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Why do I sometimes have to give up my hand baggage during boarding?
Onboard storage for Hand Baggage and personal items is limited to one bag (not exceeding 7kg and...
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How long are my LIFT Wallet funds valid for?
Wallet Funds credited due to booking cancellations or Wallet Top-Up purchases - 12 months Wall...