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LIFT Help Centre

How can we help you?

  • Manage Booking

    How to change or cancel flights.

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  • Bookings and Fares

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  • LIFT Wallet

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  • Special Assistance

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  • Baggage

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  • Seats

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  • Check-in

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  • Children

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  • Pets, Firearms, Insurance and Business

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Recent articles

  • Young Person

    A Young Person is defined as a child between the age of 12 and 15 years, not yet having reached ...

  • Flight Cancellation Fees

    The tables below indicate the FEE for cancelling your booking on the LIFT website. Find out how ...

  • Can my booking be refunded?

    Yes, you can get a refund to your LIFT Wallet for cancelled bookings up to 1 hour before departu...

  • How can I cancel my booking?

    Cancelling before any flights have been flown You can cancel your flights up to 1 hour* befo...

  • Important Notice Regarding Cabin Baggage

    As of 22 November 2023, Airports Company South Africa (ACSA) will ensure full compliance of cabi...

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