At the airport : LIFT

At the airport

How does LIFT’s check-in counter work?

It's easy to find LIFT check-in counters at the Cape Town, Durban, or Johannesburg airports. Look out for our bright yellow check-in banners. Please...

What documents are required at check-in?

All passengers will need to present an approved Government identification document (passport, driver's license, National ID (green book or card)) at bot...

What should I do if I lose or forget my printed out boarding pass?

Our LIFT airport staff can reprint your pass for you. Alternatively, use online check-in and download a new boarding pass.

Where do I drop off my bags?

You can drop off your bags at any of our LIFT check-in counters at the airport

I’ve lost my ID and don’t have a driver’s license or passport. Will a certified copy be ok?

Certified copies of an approved Government identification document (Passport, Drivers License, National ID (green book or card) will be accepted provided th...

When can I board the aircraft?

Boarding gates will open 30 minutes before the scheduled time of departure. Boarding gates will close 15 minutes before the scheduled departure time Yo...

Important Notice Regarding Hand Baggage

As of 22 November 2023, Airports Company South Africa (ACSA) will ensure full compliance of hand baggage limitations at all airport security checkpoints. ...