You can change your flights online by following these steps.

Please note: Online flight changes apply to all passengers in a booking. If you only want to change a flight for one passenger, contact our Customer Support Desk on WhatsApp at 076 650 0972 or email support@lift.co.za.

Step 1 - Open Manage Booking

  • Click the Manage Booking button in your booking confirmation email, or visit the Manage Booking page.
  • Enter your reference number (385#####) and last name, then click SEARCH.

Step 2 - Choose an Action

You will be redirected to the Manage Booking portal, where you can:

Click the CHANGE FLIGHTS button.

Change Flights button in the Manage Booking portal

Step 3 - Select Flights to Change

A CHANGE THIS FLIGHT button will appear in each flight block. Select the flight you want to change.

Select the flight you want to change

For a return booking, you can select either one or both flights to change.

Step 4 - Select New Dates

After selecting the flights you want to change, a date calendar will appear. Select your new flight date and click SEARCH FLIGHTS.

Select a new flight date

Step 5 - Review the Change Notice

A notification will appear with important information about your change request. Please read the notification carefully before continuing.

Flight change request notification

Step 6 - Select Your New Flight

The available flights for your selected date will be displayed. If you are changing both flights in a return booking, the departing flights will appear first. The return flight options will appear after you select your new departing flight.

Available flights and fare differences
PLEASE NOTE: The price displayed is the difference between the fare for your new flight and the fare for your original flight. If the new flight is more expensive, the difference must be paid before the change is confirmed.

Step 7 - Review Your Flight

Review your newly selected flight times and the fare difference.

Review the newly selected flight and fare difference
PLEASE NOTE: If you only want to view the fare difference, DO NOT click CONTINUE. Continuing to the next page will automatically replace your original flight times with the new flight times. This cannot be undone online. To keep your original booking, click RETURN TO MY BOOKING.

Step 8 - Review Your Extras

Any extras booked on your original flight will be removed and must be booked again for your new flight. Click ADD EXTRAS to add extras, or click CONTINUE TO PAYMENT.

Review and add extras to the new flight

Step 9.1 - No Payment Required

If there is no price difference between your new flight and your original flight, accept the terms and conditions and click CONTINUE.

Complete a flight change when no payment is required

Step 9.2 - Payment Required

If there is a price difference, the difference must be paid before your new flight dates are confirmed.