In the unlikely event that your baggage is lost or damaged, kindly report it immediately upon arrival to LIFT staff. All claims will be handled in strict accordance with our Terms and Conditions.

Carriage of Hard Shell Bags

LIFT discourages passengers to use hard shell bags as such bags are generally not designed to withstand the stacking procedures followed when loading Baggage onto an aircraft and are prone to suffer damage as a result of the weight exerted on it as a result of these procedures. Use of such hard shell bags shall be at the risk of the passenger‚ and LIFT does not accept any liability for any damage resulting from the use of such bags.