Follow these steps to reset your password:

1. Visit the LIFT website.
2. Click the Login button or Customer Login link in the black bar at the top right of the screen.
3. In the Login pop-up window, click on the Trouble logging in? Let's reset your password link at the bottom.
4. Enter the email address you used to make a booking.
5. You will receive a Reset Password email.
6. Click the link in the email and create a new password for your profile.

Please note: 
The link in the reset password email is active for only 30 minutes and can only be used once.
If the link expires or you click on it more than once, you will need to request a new reset link.